ATM Security Tips

Here are some tips for staying safe while using an ATM:

• Protect your PIN; memorize it and do not write it down on anything you carry with you, (especially on your debit card). Do not allow others to use your cards (or know your PIN).
• Take someone with you if you must make a transaction at night.
• Trust your instincts whenever using an ATM; if you sense something is wrong, leave the area immediately.
• Be sure to take your card and receipt with you at the end of your transaction.
• Keep receipts and monitor transactions on your account (via Online Banking and/or your monthly statements.)
  If you feel you may have compromised your card in any way, visit the nearest Industrial location or call to cancel the card and order a new one.

Walk-up ATMs:

• Have your debit card ready when you approach the ATM. Once you have completed a transaction, leave the ATM site (avoid publicly counting cash that you have withdrawn; count your money when you are safely away from the ATM area).
• Stand directly in front to shield the display screen, keypads and transaction information from the view of others. In addition, consider using your hand as a shield when entering your PIN.
• If someone is attempting to view your transaction, or help you with your transaction, hit cancel and leave.
• Do not use an ATM if the lights are out or you see suspicious activity.

Drive-up ATMs:

• Survey the ATM area and the physical ATM for anything suspicious.
• Keep your car doors locked, other windows closed and engine running.