Card Security Tips
Smart shopping goes beyond clipping coupons and finding hot deals. It also means protecting your financial information. Here are a few tips to keep your debit card safe while shopping:
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Secure Your Card
Always keep your debit or ATM card in a safe and secure place. Treat it as you would cash or checks. Contact the credit union immediately at 1.360.734.2043 if your card is lost or stolen, or if you suspect unauthorized use.
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Don't Share Your Card Number
Do not send your card number through email, or give it out over the phone unless you initiated the call.
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Check your account regularly
Regularly review your account through Online Banking or your statements as soon as you receive them to verify transactions. Contact Industrial immediately if you identify any discrepancies.
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Keep your PIN safe
When selecting a Personal Identification Number (PIN) don’t use any number or word that appears in your wallet (such as name, birth date, or phone number).
If you have forgotten your PIN or would like to select a new one, dial 1-866-762-0558 from the home phone number you have on file with Industrial and follow the system prompts. The system uses phone number confirmation to help safeguard your information, allowing you to change your PIN at any time even after card activation.
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Get rid of old or expired cards
If you receive a replacement card, destroy your old card. Cancel and cut up unused or expired cards.
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Only shop with merchants you trust.
Make sure any internet purchase activity you engage in is secured with encryption to protect your account information. Look for “secure transaction” symbols like a lock symbol in the lower right-hand corner of your web browser window, or “https://…” in the address bar of the website. The “s” indicates “secured” and means the web page uses encryption.
