Local Service
Your Industrial Mastercard credit card offers the local service you’ve come to know and love. Here’s what that means for you:
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In-house Service
All credit card information and transactions will be handled directly by the credit union in-person, over the phone or within Online Banking. Payments will post in real time and credit card information will be part of your regular monthly statement.
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Statements
Credit card loans, purchase info and payment history will display in online banking just like your other Industrial accounts and loans. Statements will close at the end of the calendar month, with payment due by the 25th of the following month.
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Payments
Payments will apply in real time when made in online banking, over the phone through our Call Center or in person at an Industrial branch. You can now set up automatic payments to your card within online banking. Payments will be due by the 25th of the following month with a two-day grace period before late payment fees are assessed.
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Instant Issue
We’ll order your first card for you, but after you’re set up in our system, you’ll have the option to replace a lost or stolen card in just minutes at any Industrial branch with Instant Issue.
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Travel
Headed out of town or abroad for a trip? Enjoy your trip without the sting of exchange fees -we’ve removed International Transaction Fees from our credit cards!
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Fraud Alerts
You’ll still have the 24/7 fraud monitoring, but all disputes or questions can be handled by the Industrial team.
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Rewards
Looking to redeem your Cashback Rewards? Rewards cash will show up the next business day after making a purchase and can be redeemed through online banking or within our mobile app. Even better, your Cashback Rewards do not expire!
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Cash Advances
Need cash on the run? You can advance your total credit limit at any one time.
