Member vs. Customer

Banks Make a Profit from Their Customers. 

Credit unions exist to make the lives of their members just a little better. It’s that simple. At Industrial Credit Union, we’ll never treat you like a customer, we're here to help you thrive. 

Members Have a Vote. 

As a member, you have a say in how things are run. You get an equal vote for our volunteer Board of Directors and Supervisory Committee regardless of how much you have on deposit. You can even run for election yourself. One member. One vote. That’s the credit union way.

Members Get More. 

We put people before profits. Period. We provide personalized service and one-on-one attention to all our members. And because we are locally owned and operated, you can be assured that character counts. We look beyond the numbers to do what’s right. A focus on the individual member allows credit unions across the U.S. to save consumers an estimated $6 billion dollars per year.

Members Learn.

Some financial institutions just try to sell you the “product of the month” whether it helps you or not. At Industrial Credit Union, we want to see you succeed in life, so we help you to make good decisions with your money. We’re here to help you, not to make a quick buck. When you succeed, we succeed.

Members Care. 

We also believe in caring for our neighbors. From regular community support drives and volunteer work to charitable donations to area nonprofits, Industrial creates community. People helping people, it’s as simple as that.

Members are Welcome. 

Everyone should have a financial partner that they can count on. Industrial Credit Union welcomes you with open arms no matter how much you have on deposit, whether you prefer banking in person or online. Our goal is to provide you with a lifetime of products and services to fit all your financial needs.